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Customer Support

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Customer Support

Universal Globe Logistics, we take pride in providing outstanding customer service to our clients as we understand its significance. We offer our clients 24/7 customer service to ensure we support them all the way. Our expert team of professionals is readily available to provide timely and effective solutions to any queries or issues they may have, throughout the day or night. Whether it's a request for additional information or services, a question concerning a shipment, or a concern about deliveries, we are fully committed to providing our clients with exceptional customer service. With our 24/7 customer support, our clients can rest assured that they will always have access to the help they need, at any given time. Count on us to deliver optimum shipping solutions, backed by our unwavering dedication to surpassing your expectations.

WE COVERED

158+

International gateways

WE HANDLED

2000+

Tons of air freight annually

How It Works

Universal Globe Logistics offers comprehensive customer support services to ensure that customers receive the best possible experience. The company operates a multi-channel approach, offering support through phone, email, and live chat. Customers can reach out to the company through its contact center, which operates 24/7 and is manned by highly trained customer service representatives. The contact center serves as a hub for all customer support queries and concerns. In addition to its contact center, Global Fleet Express also has an online support portal that is available to customers. Through the portal, customers can access frequently asked questions, user guides, and troubleshooting tips. The company's customer support team is committed to providing prompt and reliable support to customers. Whether it's a simple query or a complex issue, the team is dedicated to finding a solution that meets the needs of each customer.

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